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Portal Home > Knowledgebase > Pre-Sales Questions


Am I allowed to have MP3s ?
You are allowed to host mp3 files, but you may not host any files with a copyright belonging to...
Am I allowed to host adult content using AddonHosting?
No, we do not allow adult content on our USA servers.
Anti Virus Included?
There is no need for us to provide anti-virus on a Linux box. We manage those, and our security...
Backup policy, Do you provide backups?
You are responsible for your backups and web content. We create our own weekly backups on the...
Can i get a free offer trials?
Yes, we do offer 24 hour trial for shared services, please submit a ticket.
Can I have multiple domains point to the same website?
Certainly, in fact, Addon Hosting offers this feature to optimize the exposure of your...
Can I host a friends website?
Yes, you can host sites for your friends on your Web Hosting account, as long as you are not...
Can I make website hosting payments on monthly basis?
Yes, monthly payments are available on all Addon Hosting Packages.  All of our hosting...
Can you customize a package for Me?
Absolutely! If you'd like to setup a custom package, please open a ticket with our Sales Team...
Can you do a Custom installation?
Can I install the programs myself?As long as you can upload the install files to your site and...
Contact Addon Hosting
We have made it easy for you to contact us online, we offer free live chat support...
Do you accept international orders?
Yes. We are pleased to have customers around the world and we're as close as your computer. If...
Do you offer a money-back guarantee?
Yes. All services are covered by our hassle-free, 30-day money back guarantee: If for any...
Do you offer an uptime guarantees?
Yes, most definitely! Addon Hosting has always offered and stood by it's 99.9% uptime...
Do you offer Keyword research?
Yes we do! Keyword research is a practice used by search engine optimization professionals to...
Do you offer monthly payment plans on all of your packages?
All of AddonHosting plans come with a monthly billing option. Once you have selected the plan for...
Does your company place Ads on my site?
Addon Hosting does NOT place ads on your site. We offer PAID  web hosting services...
How can I transfer my Blogger site to Addon Hosting?
Since Blogger (blogspot) isn't an actual hosting company, there's no real way to transfer the...
How do I renew my hosting?
Your hosting plan will automatically renew every billing cycle (normally month-to-month).All you...
How long does it take to setup my webhosting account?
Addon Hosting offers instant activation on our USA web hosting orders,...
How many websites can I build?
There is no way to determine the number of websites you can host on our accounts. The number will...
How much does it cost to call Addon Hosting?
Calls to our 084 number costs just 4.2p per minute from a residential BT landline. That's 40%...
How to transfer hosting with no down time.
What about my Database? If you are concerned about your databases staying up-to-date, all you...
Is there a minimum time contract/commitment?
No, we do not have any contracts/commitments. Our customers are always covered by our  7...
Is there any contract for hosting?
There are no contracts to keep you at Addon Hosting. You may pay month to month and cancel when...
Prepare to leave your old host
What to do before leaving your other host and coming to Addon Hosting. Here is a simple check...
What are the payment method available?
We only accept verified paypal payments, Bank account transfer and cheques.If you wish to pay...
What file system do you use on Linux?
Linux supports many different file systems, but common choices for the system disk include the...
What is warez hosting?
Warez refers primarily to  works distributed without fees or royalties, and may be...
What kind of customer support do you offer?
We offer 24/7 Live chat, email, and ticket support for all of our customers. Please note that...
What type of credit or debit cards can I use when paying using PayPal?
We accept payments using your bank card via your paypal account.PayPal accepts the following...
Why choose Addon Hosting?
Why buy with Addon Hosting? At Addon Hosting we are proud to be the best.That is why we offer...
Will you place banners on my site?
No. Addon Hosting provides a paid Service and there will be no banners or other forms of...

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