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Portal Home > Knowledgebase > E-mail > Default Address, Catchall

Default Address, Catchall

What is the default address?

It is a catchall mailbox that receives all emails written to a non-existing name @ your domain.

Why is this disabled?

The Default Address is disabled by default due to the high possibility of it being misconfigured which can result in your default address becoming flooded with spam emails.

How do I enable it?

Please contact us vie ticket support or live chat and ask for your "catchall email to be enabled."

Once enabled, what do I do?

Go through the drop down and make sure every domain's Current Setting is ":fail: No Such User Here".

If the settings are wrong, or you are not sure, follow these steps.

  1. Select the first domain name in the drop-down.
  2. Choose "Discard with error to sender (at SMTP time)".
  3. Set the "Failure Message (seen by sender):" to No such person at this address.
  4. Click the Change button.
  5. Repeat for every name in the drop-down.

This will prevent your account from filling up with unnoticed spam.

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