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Portal Home > Knowledgebase > E-mail > Email returned, Blacklisted or Rejected by Recipient

Email returned, Blacklisted or Rejected by Recipient

If you get a bounce back error that you cannot figure out, please visit this link so that you can enable the full headers of the email. it will give you a list of many different email clients and the configuration settings, 

(Full headers are required so that we can solve your problem.)

Once the headers have been exposed, please email the full headers and bounce back error to: if a NON-blacklist issue or if a BLACKLIST issue.

If you're not sure which it should go to, please contact us via Ticket Support or Live Chat

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