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Portal Home > Knowledgebase > Security & Abuse > How do i Stop Avast From Blocking my Website?

How do i Stop Avast From Blocking my Website?

Avast, a security solution designed to protect your business data and computers from most types of cyberattacks, uses a set of modules to scan various parts of your system. One module, Web Shield, is designed to scan websites that you visit and block any malicious code detected. Occasionally, Avast blocks legitimate websites. To bypass Avast and visit a blocked website, you'll need to disable the Web Shield module or add the website to your Exclusions list. Some websites can be dangerous, so your computer and data are at risk while the module is disabled.

Disabling the Web Shield
Step 1: Right-click the "Avast" icon in the bottom right corner of your screen (in the system tray) and select "Open Avast! user interface" from the context menu.
Step 2: Click "Real-Time Shields" in the navigation pane at the left to view all modules.
Step 3: Click the "Web Shield" module on the left to view its settings in the right pane.
Step 4: Click the "Stop" button to disable the Web Shield.
Step 5: Select "Stop for 10 minutes" to briefly stop the shield or click "Stop Permanently" to permanently stop the module.
Step 6: Click "Yes" to confirm the action and disable the module.
Step 7: Visit the websites that were blocked by Avast. When you are finished browsing, restart the Web Shield module by clicking the "Start" button in the Web Shield settings screen where you previously clicked the "Stop" button.

Adding Websites to the Exclusions List
Step 1: Double-click on the "Avast" icon in the system tray to open the user interface.
Step 2: Click the "Real-Time Shields" tab on the left and then click the "Web Shield" item.
Step 3: Click the "Expert Settings" button to open the Web Shield settings window.
Step 4: Click "Exclusions" at the left.
Step 5: Click once in the "enter address" box in the "URLs to exclude section" and type the URL of the website.
Step 6: Click the "Add" button to add the website to the Exclusions list.
Step 7: Add all websites that you want to visit and click "OK" to save the new settings and close the window.

Don't forget to enable Avast's Web Shield after you visit blocked websites; your computer and data are at risk while the module is disabled.

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